“I wanted to take this opportunity to write an email to thank you. Sometimes in the midst of all the hecticness, we forget about the people who are doing so much for us behind the scenes. I want to say that your presence in my life over the last two years with The Cappuccino Chronicles trilogy, has been a success because of people like you in my life. I don’t know if I have said thank you enough and let you know how much The OAO and I appreciate everything you do for us. You¹re a rock star!! I look forward to working with you more and more as we continue to shorten the gap between Canada and Asia.”